Homedecorative divider graphicAbout FI$Caldecorative divider graphicCustomer Impact Committee

Customer Impact Committee

The Customer Impact Committee serves in support of the FI$Cal Project; it was created to act as the primary customer representative to the FI$Cal Steering Committee for all departments, including those selected to be first affected by the implementation of FI$Cal's systems.

The Customer Impact Committee partners with FI$Cal's Project Steering Committee as a leadership group to provide a formal mechanism for departments and agencies to express their views and receive information from the FI$Cal project team, provide broad input and advice to the Steering Committee and promote effective representation of department needs during the entire life-cycle of the FI$Cal Project.

Members of the Customer Impact Committee are representatives of those departments currently considered to be in an active preparation phase of the FI$Cal Project, as well as permanent members:

  • Employment Development Department
  • Department of Social Services
  • Department of Human Resources

The role of the Customer Impact Committee is ongoing, meetings are held quarterly and are lead by the FI$Cal Project's Change Management Office.

Customer Impact Committee Members – Updated 5/2/13

  • Jill O'Connell - Chair, Employment Development Department
  • Eduardo Blanco - Agricultural Labor Relations Board
  • Ester Cabrera-Diaz - Board of Equalization
  • Brenda Fleming - Board of Equalization
  • Liz Houser - Board of Equalization
  • Edna Murphy - Board of Equalization
  • Wayne Ngai - Board of Equalization
  • Terry Walter - California Arts Council
  • Eduardo Jimenez - Department of Alcoholic Beverage Control
  • Nida "Ging" Tucker - Department of Alcoholic Beverage Control
  • Jennifer Morris - Department of Fair Employment and Housing
  • Monica Rea - Department of Fair Employment and Housing
  • Susan Barnes - Department of Human Resources
  • Nancy Bell - Department of Justice
  • Adrian Farley - Department of Justice
  • Didi Okamoto - Department of Social Services
  • Janet Williams - Department of Social Services
  • Lisa Garrison - Franchise Tax Board
  • Jasvinder (Jazz) Kaur - Labor and Workforce Development
  • Jennifer Garland - Office of Environmental Health Hazard Assessment
  • Susan Villa - Office of Environmental Health Hazard Assessment
  • Sharon Louie - San Francisco Bay Conservation and Development Commission
  • Richard Ng - San Francisco Bay Conservation and Development Commission
  • Alethea Lewis - State Treasurer
  • Andre Rivera - State Treasurer

For more information about the Customer Impact Committee and its role contact: fiscal.cmo@fiscal.ca.gov.